Setting optimal pricing strategies in the energy retail and trading sector is challenging due to fluctuating market dynamics and complex competitor behaviours.
Predicting energy demand accurately poses a significant challenge, influenced by various factors such as seasonality and regulatory changes.
Engaging customers effectively in the energy retail and trading sector presents challenges, including understanding diverse consumer preferences and delivering personalised experiences.
We develop dynamic pricing models utilising AI to adjust energy prices in real-time based on market conditions, demand fluctuations, and other relevant factors, incorporating cloud-hosted pre-trade platforms for enhanced pre-trade modelling and ML technologies.
Mesh-AI offers demand forecasting solutions leveraging advanced analytics and machine learning algorithms to predict energy demand accurately, optimising operations and resource planning, including AI solutions in contact centres.
Our AI-driven platforms analyse customer behaviour and preferences, delivering tailored experiences to enhance satisfaction and loyalty, integrating customer insights/360 for increased personalisation and customer segmentation.
Our AI-driven pricing strategies ensure alignment with market demand and competitive dynamics, leading to increased profitability.
Accurate demand forecasting and resource optimisation result in improved efficiency and resource utilisation, as well as significant savings in costs.
Personalised engagement fosters satisfaction and loyalty. Utilising increased data for enhanced customer insight introduces innovative tariffs, improving billing accuracy and customer satisfaction, while reducing contact centre burdens.